Role Essential Duties and Responsibilities:
Operates primarily for DACH and Nordics, though acts as a team member with Head of HR Operations and Representatives in other regions. HR policies and processes should align and integrate so that HR transactional cover is provided across EMEA & Canada. Providing first line advice as well as guidance on policy, processes and procedures.
Provides instructions to HRIS administrators to ensure database records are update with new hires.
Provides Management Information to the business as required.
Provides guidance to employees in the interpretation of benefits.
Resolves complex employee benefit requests, partnering with TR Centre of Excellence.
Interfaces with benefits providers, vendors and insurance companies.
Updates Training and Payroll Administrators with new hires, terminations and job changes.
Focal point of contact for all HR matters. Based on expertise of HR processes, policies and HR organizational design, to lead employee questions to the most adequate resource.
Coaches and provides support to managers and employees on matters of employee performance and development.
Engages with local management teams through attendance at team meetings to promote HR, and act as local point of contact for HR.
Assists in New Hire on-boarding and Orientation, including preparation of hire packs, and conducts new hire orientation.
We are looking for a candidate who:
Knows and applies fundamental knowledge of HR practices to resolve employee issues
Proven experience in business and HR Integration in an acquisition context is a must
Proven experience in a similar position. Industry qualification or equivalent desirable
Experience of working in a multinational environment
Fluent written and spoken German and English essential
Computer literate, in particular HR information systems (Oracle desirable but not essential)
Must be able to work independently and be self-directed, but also take direction from all levels of managers within the assigned region, which may result in having to re-prioritize work activities on a regular basis
Must be proficient in all Microsoft Office applications; effective use of technology to create meaningful reports and measurements required
Professional, articulate and able to use good independent judgment and discretion
Strong client and service orientation. Proven ability to establish and maintain positive working relationships with peers, management and other key stakeholders
Excellent communication, engagement, and diplomacy skills in dealing with employees at all levels of the organization
Innovative and creative approach to problem solving, planning and implementation
Ability to independently manage multiple projects and priorities.
Ability to create, foster and grow business relationships with management and team members
Excellent problem-solving skills and a solution oriented approach
Strong influencing skills and sound judgment, with an ability to challenge client thinking diplomaticall y