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Cargo Officer for airline in Iran


Job ID:




Job category:

Professional Services, Transportation

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Job Description:

  • Ensure that Ground Handling Agent / Cargo Handling Agent,EK staff andother service suppliers are fully briefed regarding EK requirements and that they deliver them in a timely and efficient manner so that the cargo handling proceeds smoothly.
  • Co-ordinate with GHA and ensure cargo is flown as booked and our customer service standards are maintained.
  • Deal with problems arising such as delays, disruptions, cargo mishandling and transfer of cargo.
  • Investigate and respond to queries, complaints and claims in order to restore customer confidence.
  • Undertake various administrative functions including rostering of staff, assessing training needs and completion of performance appraisals.
  • Ensure the expeditious and accurate completion of all post flight activities including despatch messages, forwarding documentation, and completion of station file so that down line operations can proceed smoothly.
  • Update and maintain computerised Reservations System and operational automated databases in order to provide the requisite customer service information and facilitate the generation of periodic report and statistical information.
  • Collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies and procedures.
the company will provide assistance to obtain visa or work permit.

Job Requirements:

  • Graduate Level.
  • Must have completed relevant professional training courses to advanced level, such as Advanced Cargo Handling, Weight & Balance, Advanced Load Control and Basic Supervisory Training.
  • Minimum 5 years experience in Air Cargo Industry of which 2 years should be at a senior level.
  • Excellent knowledge of cargo handling procedures, customs formalities and airline requirements.
  • Proven ability of leading, developing staff.
  • Initiative and commitment to ensure that EK's cargo matters are handled efficiently.
Company Info
KARPIRA Recruitment Agency


Phone: 098-51-38459273
Web Site:

Company Profile