Administrative Assistant

At SAIT’s School of Business, we deliver cutting-edge programs that inspire learners and leaders to take action and get results. We are one of the largest business schools in Western Canada, we put significant stock in all things industry driven, starting with programs delivered by faculty who are experts in the field.

We’re proud to be recognized as one of three Canadian schools to make the top 100 of CEOWORLD Magazine’s Best Business Schools in the World for 2023. Students and instructors benefit from our unique applied education model — working collaboratively with each other and industry.

Reporting to the Manager, Academic Advising and Program Administration, we are currently recruiting an administrative assistant who will provide administrative and advising support for the School of Business and will directly assist our Academic Chairs, advisors, faculty and staff. This position welcomes visitors and students, and handles general enquiries, answering questions, directing, or providing information as required.

As a friendly and enthusiastic professional, you will be the first point of contact for visitors and students. You must possess strong communication skills and enjoy working within a collaborative environment. You also have strong organizational skills and have great attention to detail. You are an excellent communicator who enjoys collaborating with a team.

The Role

• • Serve as first point of contact for prospective and current students
  • Manage calendars including booking appointments and meetings for academic chairs and advisors. Book appointments with appropriate academic advisor for students requiring assistance with program progression, academic standing and/or non-routine questions
  • Respond effectively to a high volume of email, phone and in-person inquiries to ensure questions are answered in a timely and accurate manner
  • Monitor advising mailbox and disseminate program information to students through email; develop email templates, as required
  • Compile content for student newsletter, The Business Brief
  • Maintain reception chalkboard and current poster information
  • Prepare presentation materials and coordinate meetings and events including booking facilities and resources, compiling and distributing agendas, transcribing minutes and ordering catering
  • Completing travel requests and booking travel and accommodation for faculty, advisors, students, and management
  • Reconcile credit card Statements for academic chairs, faculty and advisors
  • Support coordination of field trips including arranging transportation, entrance fees, associated forms and applications
  • Assist with the coordination of onboarding for new faculty including ordering keys, access cards, computer accounts, phones, textbooks, etc.
  • Support student clubs including room bookings, catering, coordination of parking passes and liaising with industry members
  • Administrative support for projects and data collection, Program Quality Assurance (PQA), SAIT Start and Orientation
  • As primary back-up for front desk coverage, provide excellent customer service to all visitors, students, faculty and staff
  • Demonstrate professionalism and a service focused attitude when interacting with students and industry partners
  • Support the administrative team in identifying and developing best practices
  • Provide coverage for administrative team members’ absences
  • Other administrative support work as required

Qualifications & Experience

• • • Minimum of a high school diploma.
    • Office professional certificate or diploma in Administrative Information Management, Business or Education preferred.
    • Equivalent combination of education and experience may be considered.
    • Minimum of 3 years of administrative high-level customer service work experience.
    • Previous experience in a post-secondary work environment an asset.
    • Advanced computer skills in all Microsoft Office programs.
    • Banner ERP experience an asset.
    • Must demonstrate professionalism and a service focused attitude when interacting with students, guests, and industry partners.
    • Ability to maintain a positive attitude with an excellent work ethic.
    • Exceptional verbal, written and interpersonal communication skills with a focus on student success.

• • Ability to effectively and efficiently communicate with large groups verbally and in writing (public speaking competence).
  • Positive and respectful attitude.
  • Ability to work autonomously to manage multiple projects and meet deadlines.
  • Basic computing skills in Microsoft office applications

Job classification: Administrative Assistant I

Salary: $44,800 – $53,300

# of positions: 1

Posting closing date: February 6, 2023

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT – so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

Personal information that you provide is collected under the authority of the Freedom of Information and Protection of Privacy Act (FOIP Act) section 33(c) and will be used for the purposes of managing the application, selection and interview process. Should you require further information about the collection, use and disclosure of personal information, please contact the SAIT FOIP Coordinator at foip.coordinator@sait.ca.

SAIT has been made aware of individuals or organizations posing as SAIT using false postings to attract job seekers and collect personal information. Please be aware that SAIT will never request sensitive personal information beyond what is required for an application.

Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there. When your application is completed you will receive an email confirmation, if you did not receive one please check your junk mail or try applying through the SAIT career page again.