Human Resources Supervisor

December 22, 2022

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Job Description

Full Job Description

Human Resources Supervisor
Company Overview:
Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the province of Ontario must contact Ontario One Call before they dig. In addition to our contact centre, we are also responsible for public education, industry outreach, and compliance.
As a service oriented regulator, Ontario One Call is focused on guiding construction, infrastructure and excavation industries towards creating efficiencies and improvements across the province. Ontario One Call is a not-for-profit governed by a Board of Directors representative of the underground infrastructure and excavation industries.
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Core Values: *
At Ontario One Call we are Reliable Experts who Care.
Reliable…We are dependable and accessible
Experts…We have the mindset to lead innovation
Caring…We ensure the safety and well-being in our communities.
Do you have what it takes to join our team?

Position Overview:
Reporting to the Director of People & Performance, the Human Resources Supervisor is responsible for supervising the administration of several HR functions such as payroll, benefits and recruitment. They work actively to manage health & safety, employee relations and contribute to policy and program development and training initiatives.
The Human Resources Supervisor provides guidance and support to mid-level management and employees with regards to human resources related matters such as policy interpretation and supporting them through challenging personnel issues. They supervise and provide leadership to a Payroll/Benefits Specialist and Recruiter.
This position is located at the Guelph office located at 104 Cooper Drive, Guelph. Ontario One Call has a hybrid work model with staff dividing their workweek between in-office and at-home work per company policy.
This role is an ideal transition for an experienced generalist interested in working towards a managerial position.

Primary Duties:

  • Provide guidance and support to employees and Supervisors/Managers on a variety of issues such as policy interpretation, performance management & professional development, engagement, conflict resolution, recruitment/onboarding, and compensation.
  • Monitor changes to employment legislation and best practices. Participate in the development and implementation of policies, procedures and programs to ensure compliance and competitiveness.
  • Supervise and provide leadership to the Recruiter and Payroll/Benefits Specialist.
  • Participate in the Performance Development process by providing feedback regarding performance and assisting in addressing any issues/challenges as they arise.
  • Supervise full cycle Recruitment on a local and provincial scale to meet seasonal demands, staff new roles and backfills. Provide input into job descriptions, participate in selection when required, and prepare employment agreements/contracts using templates provided.
  • Supervise the employee Wellness program including benefits such as health, dental, disability, critical illness programs, mental health, etc. Participate in benefit renewals and plan changeovers. Oversee the Attendance Management program, administering and managing the accommodation process as required.
  • Supervise payroll processes and ensure payroll is completed with accuracy and on time. Act as back up when required.
  • Manage the employee discipline system, issue and track warnings. Assist in the preparation and delivery of termination notices and termination meetings.
  • Manage the Health and Safety program. Participate and guide the JHSC, ensure training is provided, prepare individual emergency response plans in collaboration with employees and their physicians, prepare organization wide emergency response plans. Conduct investigations (incident, accident, inappropriate conduct, etc.) as required.
  • Manage the HR specific orientation and onboarding of all new employees. Ensure all legislative training requirements are met upon hire and refresher training is provided thereafter as necessary.
  • Promote and embody the Core Values of a Reliable Expert who Cares. Enhance organizational culture by supporting healthy workplace initiatives, diversity and inclusion activities, communication plans, satisfaction surveys, recognition awards and training & development opportunities.
  • Provide top-notch support to all employees, embracing the Open Door Policy.
  • Assist the Director of People and Performance with budget preparation; providing input regarding staffing numbers, vendor costs, etc.
  • Provide reports to management and Director of People & Performance as requested.
  • Other duties as required.

Qualifications:

  • Possess a strong understanding of legislation relating to employment law (ESA, OHSA, etc).
  • Highly collaborative work style and approachable personality. Able to have difficult conversations while promoting positive change/outcomes.
  • Skilled in the use of MS Office Suite applications as well as HRIS database management.
  • Strong counselling skills with effective verbal and listening communication skills.
  • Previous leadership experience is an asset
  • Effective written communications skills, including the ability to prepare reports, proposals, policies and procedures.
  • Effective verbal communication skills, including the ability to present information to an audience.
  • Highly organized with the ability to accommodate rapid change. The ability to work under pressure to accommodate workflow variation and conflicting priorities.
  • Must be able to travel throughout the province of Ontario via car or airplane. Specifically, must be able to maintain a presence in both the Guelph and Sudbury offices.

Education/Experience:

  • University degree in Business, or Human Resources Management is preferred; or a relevant discipline or combination of post-secondary education and experience.
  • CHRP designation is required/ CHRL designation is preferred
  • Minimum 5 years’ experience working in a generalist position
  • Minimum 2 years’ experience managing payroll/benefits/HRIS
  • 2 years’ experience supervising the work of others is an asset

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Rewards: *

  • Starting salary of $75,000 – $85,000/annum dependent on qualifications and experience
  • Extensive health, dental and life insurance benefits
  • Highly engaged workforce and excellent workplace culture
  • Diverse and inclusive environment
  • Collaborative team
  • New, clean, and bright facility

As a precondition to employment, all potential new employees will be required to provide satisfactory employment references, successfully complete a criminal background check prior to or any time following hire. Request for accommodation may be made, based on a medical need. The request for accommodation must be made during the initial application process.
Ontario One Call is an equal opportunity employer. In accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations for job applicants with disabilities are available on request.
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Job Type: Permanent

Salary: $75,000.00-$85,000.00 per year

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