System Admin Engineer
Job Description
Job Description
Main responsibilities
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Installing, configuring, and supporting network equipment including, but not limited to, routers, PABX, proxy servers, switches, wireless access points, VLAN, WAN, firewalls, DNS and DHCP, Cloud network
- Configuring firewalls, routing, and switching to maximize network efficiency and security
- Selecting and implementing security tools, policies, and procedures in conjunction with the company’s security team
- Managing and monitoring a network of over 100 devices
- Acting as a point of escalation on the service desk with regard to supporting L2-3 incidents
- Monitoring network performance and ensuring system availability and reliability
- Maximizing network performance through ongoing monitoring and troubleshooting
- Performing network maintenance and system upgrades, including service packs, patches, hot fixes and security configurations
- Arranging scheduled upgrades and updating network equipment to the latest firmware releases
- Investigating faults in the network
- Monitoring system resource utilization, trending, and capacity planning
- Reporting network status to Management
- Optimization of firewall rules and traffic monitoring
- Monitoring network activities through PTRG
- Ensuring that best practices are being applied throughout the organization
- Working within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Liaising with vendors and other IT personnel for problem resolution
- Performing other job-related duties as assigned by Management
Skills
Qualifications & skills
- Full English proficiency is required
- Additional spoken languages are a plus
- Advanced computer literacy is required, e.g., MS Office
- Proficiency in relevant information technologies and systems
- Hands-on experience with monitoring, network diagnostic, and network analytics tools
- Deep understanding of networking protocols, e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS
- Solid understanding of the OSI or TCP/IP model
- Excellent communication and interpersonal skills
- Ability to interact confidently with others to explain problems and establish solutions that address their needs
- Ability to use critical thinking and creativeness in establishing solutions.
- Prior experience working in a multinational organization
- Knowledge of ITIL a plus
Experience
- Tertiary education in Computer Science, Engineering, or other relevant subjects OR equivalent in industry experience
- CCNP or higher (CCIE and/or CISSP) highly valued
- Prior experience working as a Network/Network Security Engineer or similar
