Telephone Interviewer
Job Description
Purpose:
The Telephone Interviewer is responsible for collecting information for various research projects.
Education:
Must be enrolled as a York student.
Experience:
Related experience with telemarketing or other telephone-oriented work.
Skills:
1. Ability to demonstrate a friendly, pleasant and professional telephone manner.2. Strong interpersonal skills, including discretion, tact and diplomacy.3. Excellent verbal and written English language skills, a clear and confident speaking voice. 4. Ability to secure and maintain cooperation of respondents contacted by telephone. 5. Ability to record responses and other data accurately.6. Ability to follow instructions and implement interviewing guidelines.7. Demonstrates judgment in problem recognition and request for supervisor’s assistance.8. Ability to maintain confidentiality.9. Accurate typing speed of at least 30 w.p.m. and some familiarity with computers.
Participation in work study positions is restricted to undergraduate students who meet program requirements. For information about eligibility criteria and to access the application, please visit https://sfs.yorku.ca/work-study-programs.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
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