Academic Advisor
Job Description
Full Job Description
Monday to Friday 8:30 a.m. to 4:30 p.m.
Some weekend work required (Open House, Orientation, Summer College)
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Note: This is a full-time Support position (35 hours per week).
Duties: Reporting to the Assistant Manager, Indigenous Student Success, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in developmental, proactive advising and lifecycle approaches; actively participates in College retention and student success initiatives, and completes a wide variety of administrative, data-tracking and reporting duties in support of student success.
As a vital link between the Academic Schools and other College services, the AA provides support to program areas where they are assigned to provide advising services. The AA actively participates as a team member in meetings and regular day-to-day operations of their assigned Academic Schools and Programs.
As a key point of contact for students in their respective Academic Programs or target populations, the AA must be able to respond to, investigate and resolve a diverse number of inquiries from students, staff, faculty, and other departments.
Responsibilities include:
Advising, Support, Outreach, Intervention and Retention, Referrals, Facilitate Problem-solving, Transition and Orientation, Answering Questions, Presentations and Knowledge Transfer and Data Tracking and Reporting.
The Academic Advisor (AA) effectively communicates with students, understands and interprets policies and procedures, follows institutional protocols, maintains student records, utilizes technology and engages in problem-solving. These activities are categorized into three distinct skill sets of interpersonal, operational, and analytical skills: Interpersonal Skills, Operational Skills and Analytical Thinking.
- Bachelor of Education or a post-secondary 3-year diploma/degree in a related field such as Education, Student Affairs/Services or Counselling Techniques
- Master’s degree in Education, Student Affairs/Services or similar would be an asset
- Minimum 3 years’ practical experience advising students, preferably in a post-secondary educational setting
- An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
- Working knowledge of student academic and personal advising theories, approaches and best practices
- Good judgment and problem-solving when advising students, faculty and staff; understanding of academic operations, and knowledge of college post-secondary, continuing education, and apprenticeship programs
- Demonstrated experience in working with and supporting a diverse student/client population including an understanding of rules related to advising, privacy, and confidentiality
- Strong communication and writing skills; demonstrated interpersonal skills and an ability to work effectively in a team environment, along with the ability to manage multiple tasks, projects and issues at the same time
- Proficiency in/experience with business computer applications (i.e., word processing and information management software), plus Internet researching skills and basic familiarity with office procedures is required
- Ability to learn and adapt to new software applications
- Knowledge or experience with case management would be an asset
- Applicants should have lived experience as an Indigenous person in Canada and knowledge of First Nations communities and the Indigenous experience in post-secondary settings
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.