Full job description
Verifies customer eligibility, reviews and verifies applications for completeness and accuracy of information.
Receives payment and provides change for service fees. Accurately maintains change funds. Maintains all automation requirements associated with special events. Updates customer files with new information.
Verifies all customer data transactions for accuracy. Provides guidance to questions regarding changes/updates of assigned programs.
Maintains office-filing system, assists with funds control, data entry and credit card processing at various events. Reviews validity of application and maximum distribution of forms.
Conditions of Employment
Direct Deposit and Social Security Card is required
Meet qualification/eligibility/background requirements for this position.
A trial period of one year may be required.
Possesses satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-13, to include a Tier 1 background investigation.
Successfully complete a health screening. Immunizations required as a condition of employment for the health and safety of those in the facility.
Demonstrated work experience performing the duties listed below ( Note: Work experience must be equivalent in difficulty to the NF-01 level).
Receiving payment & providing change to customers.
Creating and maintaining customer files and/or an office filing system.
This job does not have an education qualification requirement.
If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than noon (European Time) on in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
Allowances, Incentives, and PCS Costs:
Payment Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government’s interest.
Allowances, differentials, or incentives are not authorized.
Employment Overseas provides a lot of additional benefits & entitlements, for information click here
Applicants must comply with the Exceptional Family Member Program, for information click here
Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Conversion of employment category (from Flex to RPT/RFT) may be accomplished without further competition in accordance with AR 215-3.
THE TOUR OF DUTY REQUIRES ROTATING SHIFTWORK TO INCLUDE WEEKENDS AND HOLIDAYS.
Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
Overseas Employment Eligibility
US Citizens overseas under ordinary resident status are not eligible for appointment under the Status of Forces Agreement.
In NATO countries employment of non-U.S. Citizens of the U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.
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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants may claim the following eligibility in the following order:
Military Spouse Preference (SEP), Involuntarily Separated Military Preference (ISMP), Family Member Preference (FMP), Business Based Action (BBA), Current and Former NAF employees (CNE/FNE), Current APF employees (CAE), Outside Applicant Veteran (OAV), Spouse/Widow(er) Veteran (OAV (Spouse)), Parent of a Veteran (OAV ((Parent)), and Outside Applicant Non-Veteran (OANV). Preference eligible candidates are included in the area of consideration
Under DoD guidelines, SEP is lost once a spouse obtains or declines a regular or permanent Appropriated Fund (APF) or Non-Appropriated Fund (NAF) position whether the preference was applied or not (this includes AAFES positions).
Required documents for each consideration category can be fou