Front Office Supervisor

Front Office Supervisor

Swissôtel Al Murooj Dubai Location Dubai, Dubai, United Arab Emirates Category Rooms SWISSOTEL Job Start Date : 27/12/2022
Job Start Date :
27/12/2022 Job Type Permanent JOB DESCRIPTION
Front Office Supervisor

Reliable and engaging. As a Front Office Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.

Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.

Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the property .
Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information.

Your experience and skills include:

Minimum 1-2 years’ experience in a similar role, within an international brand.
Prior experience working with Opera and other related systems.

Strong interpersonal and problem solving abilities and the ability to lead by example.
Fluency in English; additional languages are a plus.

Your team and working environment:

Dynamic working environment.
Defined development career path.

Friendly and supportive team.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit .

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

“Diversity & Inclusion for Accor means welcoming each and everyone

and

respecting their differences by giving priority only to qualities and

skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.”

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