Human Resources Associate

December 22, 2022

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Job Description

Full Job Description


Posting Id
Corporate and Financial Services
Human Resources
Rate of Pay
$66,610.00 -$75,692.00 Annual
Job Type
Full Time
Replacement/New Position
Posting Type
Internal and External
Posting Date
Application Deadline


Position Summary

The Human Resources Associate will provide HR administrative support to the HR division. Responsibilities will include HRIS management, recruitment support, conducting research and analysis, responding to general inquiries, and preparing reports and documentation. You will deal with confidential and sensitive information as it pertains to all areas of human resources responsibilities and payroll information.

We are a fast-paced, dynamic group of experienced HR professionals and are looking for someone to bring positive energy, new ideas, and enthusiasm to our team.

Key Duties and Responsibilities

  • HRIS data management (SAP and Success Factors) including:
    • Position management in collaboration with the Human Resources Team
    • Entering transactions for employee transfers, promotions, leaves of absences, new hires, terminations, title changes, etc.
    • Ensuring payroll deadlines are followed
  • Full-cycle recruitment support, including:
    • Working with the Human Resources Team to conduct recruitment using the ATS (Success Factors)
    • Assisting hiring managers with preparing job descriptions and job postings
    • Posting jobs on various websites as well as the City’s website
    • Occasionally assisting with interview scheduling
    • Occasionally participating in interviews
    • Offer letter preparation
    • Managing the onboarding process (electronic process) for new hires to ensure a good experience for new hires and hiring managers
  • Offboarding for exiting employees including:
    • Entering appropriate exit information into the HRIS
    • Liaising with hiring managers to ensure a smooth off-boarding process
  • Labour Relations including
    • Working with the Human Resources Team to provide guidance to clients with navigating, interpreting and adhering to collective/working agreements.
  • Performance Management support including
    • Assisting with maintaining the Performance Management system (Success Factors)
    • Addressing employee questions relating to how to use the system
    • Running reports, analyzing data and creating reports on performance management data
  • Benchmarking and best practices research including
    • Preparing questionnaires and sending them to various municipalities and other organizations
    • Analyzing the findings and summarizing with reader-friendly reports
  • Preparing correspondence such as letters of employment and other general correspondence for staff
  • Organizing and maintaining employee files and documentation
  • Provide project/special assignment support, gather information, conduct research, and assemble pertinent materials, as required.
  • Organize and maintains employee files and documentation, prepare files for storage, retrieves off-site files, prepares new employee files and inputs data into Atrium
  • First point of contact for the HR inquiries coming through the HR phone line, inbox, and walk-ins.

Education and Experience

  • Degree or Diploma in Human Resources Management or related discipline
  • Minimum 2 years of relevant experience in an HR role
  • CHRP designation is an asset


Required Skills/Knowledge

  • Experience with full-cycle recruitment
  • Experience using an ATS
  • Experience using an HRIS
  • Experience with benchmarking research, analysis and creating presentations/reports.
  • Highly developed customer service skills with the ability to communicate effectively, with tact, courtesy, discretion and diplomacy with all levels of staff and the public.
  • Ability to maintain confidentiality and security of sensitive information and use discretion as appropriate
  • Very high proficiency with Microsoft Office applications, especially Excel
  • Experience using SAP and Success Factors modules a strong asset
  • Ability to be highly collaborative
  • Strong attention to detail
  • Solid interpersonal skills
  • Effective time management skills

Leadership Competencies

  • Builds people and culture
  • Cultivates open communication
  • Demonstrates personal leadership
  • Navigates and leads through complexity and change
  • Shapes the future


Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.


We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

Please note, to be considered for a career opportunity at the City of Richmond Hill you must have received the full series of a COVID-19 vaccine approved by Health Canada (or the World Health Organization). You may also be required to receive any COVID-19 boosters recommended by public health authorities. The City of Richmond Hill will consider cases requiring accommodation as stipulated by relevant employment standards legislation or regulation and/or the Ontario Human Rights Code.