Probation Officer

January 31, 2023
Application deadline closed.

Job Description

Full Job Description

Job Information


Job Requisition ID: 37777

Ministry: Public Safety and Emergency Services

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Permanent & Temporary

Scope: Open Competition

Closing Date: February 3, 2023

Classification: Subsidiary 03B1 3625 Correctional Service Worker 1-2

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported.


Do you thrive in a challenging and dynamic work environment? Are you interested in playing an active role in offender rehabilitation and community safety? Then our Probation Officer roles are for you!

Under the direction of a Senior Probation Officer and Manager, you will be responsible for delivering a broad range of community corrections programs and services to adult and young offenders. You will ensure compliance of offenders with supervision orders issued by the Courts and engage with community stakeholders. Working through the effective framework of case management, you will use your skills to appropriately assess, formulate case plans, and apply Effective Practices in Community Supervision to support client behaviour change.

Using your advanced interpersonal and communication skills (written and verbal), you will conduct investigations, prepare reports, and attend court as required. In the community, you will conduct field visits and liaise with local Police, Courts, and Correctional Centres as required. You will build and maintain positive relationships with community counselling and programming resources, working with systematic barriers that affect individuals and community, and will promote a positive image of probation in the community. Superior time management and prioritization skills are imperative to effectively complete case management activities.

As the ideal candidate you will possess:

  • A desire to create safer communities and apply effective practices in community supervision (EPICS)
  • Proven knowledge and experience in effective case management
  • Superior time management and organization skills
  • Well-developed ability to prioritize competing workload pressures in an effective manner
  • Strong ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other government ministries/agencies
  • Demonstrated ability to gather, analyze, interpret and process information for investigative and casework processes
  • Ability to adapt quickly and adjust to change; strong problem solving skills, and strategic thinking resulting in forward thinking solutions
  • The ability to communicate professionally and objectively using a broad range of interpersonal communication styles
  • Thorough knowledge of applicable legislation, as well as the ability to follow and apply policy
  • Knowledge and ability in working with socially marginalized individuals and victims of trauma or intergenerational abuse
  • A self starter mindset with the ability to work with little guidance
  • Personal resiliency and decision making skills
  • Own transportation to travel into the community to collaborate with community stakeholders
  • Adaptability to changing priorities and information


Correctional Service Worker 1: University graduation in a related field; no experience required; or equivalent as described below.

  • Two year diploma in a related field plus 2 years related experience; OR
  • Completion of the in-service Criminal Justice Certificate plus 3 years related experience (applicable only to employees who have completed the certificate prior to it being discontinued on December 31, 2017).

Correctional Service Worker 2: University graduation in a related field plus at least 2 years related experience; or equivalent as described below.

  • Two year diploma in a related field plus 4 years related experience; OR
  • Completion of the in-service Criminal Justice Certificate plus 5 years related experience (applicable only to employees who have completed the certificate prior to it being discontinued on December 31, 2017).

Related diplomas or degrees including but not limited to the following fields will be considered:

  • Sociology
  • Psychology
  • Social Work
  • Youth Work
  • Correctional Services
  • Justice Studies
  • Applied Justice
  • Criminology

Assets will be considered as follows:

  • Experience working in Community corrections.
  • Experience in providing casework/ counselling services/ programming services (example: behavior management planning, community corrections programs).
  • Experience working in a client service environment where you used creative problem solving and agility to de-escalate difficult situations such as in a bank, school, hospital, retail or restaurants may be considered an asset.
  • Experience working with Indigenous populations and culture will be considered an asset.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The links below will assist you with understanding competencies:

The successful candidate will demonstrate the following competencies:

Creative Problem Solving: Ability to gather information from varied sources, analyze and interpret information to formulate reports and make decisions related to case planning.

Agility: Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals.

Drive for Results: Sets and accomplishes goals and priorities in order to deliver outcomes consistent with departmental objectives and directives.

Building Collaborative Environment: Ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other Government ministries/agencies to meet client and ministry goals and objectives.

Developing Networks: Ability to interact positively, build relationships and work effectively with others.


Correctional Service Worker 1:
Bi-weekly: $2,289.04 to $2,958.66 ($59,743.94 to $77,221.03 annually)

Correctional Service Worker 2:
Bi-weekly: $2,491.87 to $3,222.12 ($65,037.81 to $84,097.33 annually)


The roles will be full-time positions working 36.25 hours per week.

Travel may be required therefore a valid Class 5 Driver’s License is required.

All costs associated with the recruitment process including documentation fees and travel expenses are the candidate’s responsibility.

Out-of-province applicants can obtain the documents requested above from the province they reside in.

Successful candidate will be required to complete pre-employment checks including criminal background check, academics and fingerprinting.

Candidates may be required to complete a written assignment at the interview stage.

This competition will be used to fill current and future vacancies for temporary and permanent Probation Officer positions in Edmonton.

What the Government of Alberta has to offer:

  • Working for the Alberta Public Service –
  • Pension plans:
  • Public Service Pension Plan (PSPP) –
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance

This competition may be used to fill positions at the Edmonton Adults Attendance Centre. Edmonton Adult Attendance Centre operates Monday through Sunday and shifts are on a six days on, three days off rotational basis. Shifts include morning, days and evening rotations. The office is closed on statutory holidays.

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.