Registry Manager (Student Journey)
Job Description
An exciting opportunity has arisen to join the Academic Registry in the University of St Andrews to share responsibility for the management and operational service delivery of the Registry Student Journey Team.
Academic Registry is a key central administrative service of the University supporting Schools, students, senior management and external stakeholders through the student journey from application through the administration of student records to graduation and beyond. Registry also delivers leadership and operational support across, curriculum management, compliance and scholarships, the management of systems and data and associated onward reporting. Members of staff are required to work flexibly and provide support across the Unit according to the priorities of the academic cycle. Registry staff initiate, shape and support institution-wide projects, effecting improvements in key strategic areas including the overall St Andrews student experience. The Unit actively supports the University’s strategy with various projects and cross-unit functions.
We are seeking an experienced, professional, highly motivated and organised colleague, with a commitment to excellent customer service. You will have significant experience of working in higher education administration, with proven management skills as well as knowledge and understanding of the key issues affecting students across the HE sectors. You will have excellent communication and interpersonal skills, the ability to convey complex information to colleagues at all levels, be a real team player and motivator and be enthusiastic about the Unit’s desire to enhance our service to all stakeholders.
You will work closely with colleagues in Admissions, Student Services, Finance, IT Services, the Proctor’s Office, members of the University’s senior management, academic schools, and colleagues across Registry, to ensure that we provide a first-rate and integrated service.
Applications are particularly welcome from women, people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented in professional posts at the University.
Equality, diversity and inclusion are at the heart of the St Andrews experience. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter, Race Charters and Stonewall). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network.