Spa Receptionist – Raffles Doha
Job Description
Job Description
Spa Receptionist – Raffles Doha
Fairmont Doha Location Doha, Ad Dawḩah, Qatar Category Wellness & Recreation RAFFLES Job Start Date : 01/12/2022
Job Start Date :
01/12/2022 Job Type Permanent
Graduate from an accredited school of massage therapy.
Minimum of 2 years’ experience as a massage or body therapist.
Experience and awareness of different, massage, face and body treatment protocols.
Previous experience in 5-star hotel or day spa is recommended.
CPR – Basic Rescuer
Recognise arrivals of all VIP guests arriving in both the spa and hotel.
Ensure the facility is in peak condition at all times.
Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery.
Ensure guest / member preferences and special requests are accommodated to the best of the property’s abilities.
Perform treatment following brand standards and contribute towards the spa is receiving positive ratings from guest satisfaction surveys.
Maintain guest confidentiality at all times.
Deal with any guest complaints, comments or concerns with discretion and urgency.
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