client support representative

March 11, 2023
Application deadline closed.

Job Description

Full Job Description

client support representative

    • Education: College/CEGEP
    • Experience: 2 years to less than 3 years


    • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Judgement
    • Organized
    • Team player

Workplace information

    • Remote work available

Long term benefits

  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week