Change Community of Practice Support
Job Description
Full Job Description
The Role
The Change Directorate requires a number of capabilities in order to be successful; the industry is evolving constantly, and our Community of Practice (CoP) ensures that our working practices, processes and tooling are aligned to what is needed for the ongoing strategic success of the FCA. The CoP focuses on engaging and empowering a high performing workforce, providing space for similar professions to resolve issues, improve their skills and to share learning and experience.
This role supports the Community Leads with a number of key activities across professional skills and development, career management, sharing knowledge and driving innovation, underpinned by the FCA Change Delivery framework.
What does the role involve? What are the key responsibilities?
- Working with the Community Leads to continually learn, evolve and mature the Change Delivery Framework and associated handbooks
- Analysis of Portfolio Performance and Health data to understand thematical insights to drive continuous improvement in ways of working
- Supporting Workforce Planning and the Portfolio PMO Leads to understand future resource and capability demand i.e. what capabilities the communities need for the future
- Supporting the Community Leads with regular engagement sessions for knowledge sharing and lessons learned
- Supporting aspects of the Change Directorate Graduate pathways – including co-ordination and delivery of CoP related content for the scheme
- Co-ordination and collaboration with the DTI Capability Accelerator Team (CAT) on CoP initiatives to ensure alignment of ways of working
- Co-ordination of competency and capability assessment across the various communities – working with and supporting the Change Directorate Office and other Leads in identifying training and development needs
- Staying informed of industry changes and new innovation in the world of change delivery, keeping aligned to best practice trends
- Act as a point of contact and expertise for new starter inductions and support of the Change Lead for Accountable Exec and Sponsor training.
What will the candidate get from the role?
- Proactively working and communicating with a wide set of stakeholders to establish ways of working for continuous learning, evolving and maturing the Change Delivery Framework and associated handbooks
Skills/Experience Required
Minimum
We’re a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.
- Effective influencing and negotiating and ability to manage multiple priorities
- Able to build and maintain a broad range of relationships across the organisation; focused on people and what gets the best from people in terms of ways of working
- Good understanding of Change Delivery lifecycles and how various change disciplines work together to effectively deliver change
- Effective influencer, able to work with potentially conflicting priorities or conflicting stakeholders where there may be no initial clear solution
- Self Starter; identifies a challenge and seeks to resolve it proactively
- Experience of working within a Change discipline represented within the Community (PM, PMO, BA or Business Change) or broader change role
- Knowledge of how the divisions within the FCA operate, and how the Change Directorate People strategy aligns to and enables the FCA strategy
- Change qualifications from one of the community disciplines e.g Project management or Business Analysis
- Experience of working within a variety of change environments e.g. business led change, technology change, digital change
Essential
- Proactively working and communicating with a wide set of stakeholders to establish ways of working for continuous learning, evolving and maturing the Change Delivery Framework and associated handbooks
- Degree or equivalent, Lean, Agile, a Change Professional Qualification (e.g. Prosci, APM)
Desirable
- Demonstrates the ability to work collaboratively to find a solution to change practices to ensure the Change Directorate are applying best and professional standards
About the FCA
At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.
The FCA supports hybrid working and you will be expected to work 40% of your time over a month, in our office. We will consider other flexible arrangements, for example part time working, and you can discuss this with the recruiter.
The FCA’s Values & Diversity
Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator.
As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.
Useful Information
- This role is graded as Senior Associate – Corporate
- Applications for this role close on Friday 20th January 2023
The base salary range for this role is up to £43,000 to £64,000 (London) and £40,000 to £60,000 (National) per annum, plus an additional flexible allowance. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.
Core benefits that you will receive as standard are:
- 25 days holiday per year
- Private medical for yourself
- Pension contributions of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35).
- Life assurance of eight times your basic salary
- Income protection