Team Leader – Patient Experience

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Provision of day to day operational management of the patient experience sub-team in the overall management patient experience feedback and activities.

Responsible for the delivery of training and education related to patient experience to all levels and professions within the organisation and to new members of the Patient Experience Team to ensure appropriate handling and compliance with policy.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification.